RETURN POLICY
We want you to love your new jewelry but If you are not completely satisfied with your purchase, you have 30 days from the order date to return any qualifying item(s).
To be eligible for a return the item(s)
- must be unworn
- be in the same condition that you received it
- must be in the original packaging with tags attached
- must be packed with care
Please include the invoice in any returns...
We do not offer refunds on sale items.
Please be aware that you are responsible for all shipping cost associated with returning your item(s). You may use a carrier of your choice to ship the items that you are returning. We recommend that you obtain a tracking number for your shipment as we are not responsible for packages that are lost in transit.
Once we have received the returned item(s), we will initiate a refund to your original form of payment.
To initiate a refund, please email us at info@dekoi.com. Please be sure to include your order number as well as the reason for the return.
Please send all returns to:
Dekoi3422 Business Center Dr
Suite 106 #1070
Pearland, TX 77584